Effective Date: 16/06/2025
At Slow Train Piano Lab, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our services.
1. What Information We Collect
We may collect the following types of personal information:
Your name
Email address
Phone number
Booking or enquiry details
Any other information you choose to share with us
We do not collect payment details directly on our website. All payments are handled securely via trusted third-party services (e.g. bank transfers or payment platforms discussed at time of booking).
2. How We Use Your Information
We use your information to:
Respond to enquiries and lesson requests
Schedule and manage lessons
Send important updates or communications
Improve our website and services
We will never sell your personal data or share it with third parties for marketing purposes.
3. Legal Basis for Processing
We only process your information when we have a legal reason to do so, such as:
You have given us consent (e.g. submitting a contact form)
We need it to provide a service (e.g. schedule lessons)
We are legally required to keep records for tax or regulatory purposes
4. Data Storage and Security
Your data is stored securely on password-protected devices and accounts. We take reasonable precautions to prevent unauthorised access, alteration, or loss of your information.
5. Your Rights
You have the right to:
Request access to the information we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time
To exercise these rights, email us at: hello@slowtrainpianolab.co.uk
6. Cookies
We may use basic cookies to improve your website experience. For more details, please see our Cookies Policy.
7. Third-Party Links
Our website may contain links to external sites (e.g. social media platforms). We are not responsible for the content or privacy practices of those websites.
8. Updates to This Policy
We may occasionally update this Privacy Policy. The most recent version will always be posted here, with the effective date noted at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 hello@slowtrainpianolab.co.uk
📍 Slow Train Studios, Wollaton, Nottingham NG8 2AB
